Then they instruct the merchant’s acquiring bank to reverse the transaction and withdraw the funds from the merchant account. You double and triple check your customer service records to see if the customer wrote in about the shipment (they haven’t), you check the tracking. Make sure you differentiate between card-absent and card-present transactions during clearing by noting internet phone, or mail orders. FR4 Immediate Chargeback Program. Reason Code 03: Laundering: The merchant processed transactions that did not involve a bona fide cardholder: Reason Code 04: Excessive Chargebacks: The merchant breached predetermined chargeback thresholds: Reason Code 05: Excessive Fraud: The merchant breached predetermined fraud-to-sales dollar volume thresholds:. Reason Code 11. It balances out the process and gives merchants the much-needed opportunity to influence the progression of a dispute before it becomes a fully-fledged chargeback. A reason code is how banks categorize the reason for a chargeback. Reasons a customer may initiate a chargeback include: Ordering a product and not receiving it. The chargeback process is lengthy, time-consuming, and will always end up costing you more money than the original transaction was worth. CR . Carefully analyze the reason provided by the cardholder for the chargeback. non_receipt: The buyer claims they didn't get the goods or services. If they think it does, they assign it a reason code and credit the funds back to the cardholder’s account. The standard chargeback process involves eight steps: Retrieval request: The card-issuing bank requests that the acquiring bank provide additional information for a given transaction. 2? Visa chargeback reason code 11. To help merchants understand the underlying issue of each chargeback, American Express has created specific chargeback reason codes to help business owners interpret chargebacks. Because it’s so easy for customers to initiate a chargeback, retailers are bound to experience a request at. Visa chargeback reason code 71 falls under the “Authorization” category. On xx/xx/xxxx, we received a chargeback under the reason code 11. 3. 4633 . 195 Acquirer Use of Message Reason Code 7627. Please refer to chapter 5 for more information. Visa and Mastercard are both card schemes. However, the 30 day waiting period can be waived if you’ve. Reason Code Reason Code North-America Reason Description; 4540: F29: Card Not Present (fraud). From there, the merchant can look up the code to figure out what the dispute is about. October 25, 2023. UA10 Request Transaction Receipt (swiped card transactions) UA11 Cardholder claims fraud (swiped transaction, no signature)What is Visa chargeback reason code 11. 2. Code. Description. For more information on these and other updates, check out our complete chargeback reason. In both instances if the Merchant wishes to withdraw from an arbitration case, Visa will charge the amount of 500. 1: 10: Fraud: EMV Liability Shift Non-counterfeit Fraud: 10. Recurring billing transactions are a frequent source of conflict, disputes, and. A chargeback is the reversal of a sale transaction that arises from a processing technicality, a customer dispute or fraudulent activity. Versions Affected: v5, v6. These symbols stand for reasons why a financial institution may file a credit card chargeback from their client’s name. Required Authorization Not Obtained. R03 Insufficient Reply. The merchant did not receive any returned merchandise. 3? Visa chargeback reason code 13. 9808 info@chargebacks911. What is the “Zelle Chargeback” Process? So, there’s technically no such thing as a “Zelle chargeback. The following are reason codes for the same scenario: Visa: Reason Code 30 Services not provided or merchandise not received. What is Visa chargeback reason code 11. The shorthand description is “Card Recovery Bulletin or Exception File. In simple terms, VCR introduced five definitive changes to the dispute resolution process: The timeframe for merchant response was shortened from 45 days to 30 days. There are several types of chargeback reason codes that can be used, including the following: 1. A customer payment dispute, more commonly called a “chargeback,” happens when a cardholder disputes (challenges) a payment card transaction and asks the card-issuing bank to reverse it. Visa chargeback reason code 72 falls under the “Authorization” category. Here are some chargeback reason codes by card type. This reason code indicates that the merchant processed a transaction without first obtaining a correct and valid authorization approval. If you do perform a key-entered transaction, make a manual imprint of the card. NEW. Visa chargeback reason codes are used to categorize the reasons for a chargeback. message. Visa chargebacks can be a major inconvenience for merchants. Spot these types of chargebacks using. These fraud tools are designed to warn users of potentially fraudulent transactions, letting users stop and reject untrustworthy transactions. 3: Goods or services were not as described: C31: RM: 13. 6. Reason. 10/21/14 Updated Chargeback Time Frames: Added Reason Code 05; Addendum Reason Code PM; Changed TF time frame from 120 days to 540 days. Merchant must provide proof of authorization. What is Visa Reason Code 13. Understand EasyPayDirect's chargeback reason codes with our comprehensive guide. com . 1 Card Recovery Bulletin 71(1) 11. While you obviously don’t want customers to cancel their service, a cancelation is far better than a chargeback. Discover is a credit card network and an issuing bank—just like American Express. Reason Code 71. When a card is declined, it is in your best interest to accept that answer and either cancel the transaction or ask for a different form of payment. About American Express chargeback reason codes. American Express chargeback reason code R03 falls under the “Inquiry/Miscellaneous” category. Cancelled Recurring Billing (17. This scenario applies when the arbitration was raised by either the. However, for simplification, they are divided into eight categories:. ). Updated August 23, 2023. It is very similar to: Mastercard's 4853- Defective/Not as Described Reason Code. We’ve all been there as an eCommerce owner: you excitedly ship out a $1,500 order to a customer, and then a few weeks later you’re notified that the customer has opened a chargeback dispute. ©UA01 Fraud – Card Present Transaction. The transaction amount is re-charged to the cardholder’s account, and the funds go back into your bank account. MasterCard does not have an equivalent reason code. Merchant processed transaction below floor limit without authorization. A transaction modifier (or modifier) represents specific circumstances associated with a card sale that change what compelling evidence is required to overturn the chargeback. 195 Acquirer Use of Message Reason Code 7627-Face-to-Face or CAT Level 2 Transac tion. UA02 Fraud – Card Not Present Transaction. Chargeback management describes all of the ways in which merchants can deal with fraud and disputes that result in payment reversals. It typically takes 30 days for us to dispute the chargeback, and it may take the Sender’s card company up to 75 days to resolve a chargeback and come to a final decision. 195 Acquirer Use of Message Reason Code 7627-Face-to-Face or CAT Level 2 Transac tion. Level 3/Phase 3: Second presentment, second chargeback, or pre-arbitration. For each reason code, a definition isIn fact, studies show that friendly fraud and chargeback fraud take up the bulk of fraud losses among businesses around the U. Assigned to the dispute condition. 4846 — Incorrect Currency Code. By entering your email, you agree to receive marketing emails from Shopify. 3. 3 falls under the “Consumer Disputes” category. Reason codes vary by bank networks (card association), but fall into four general categories: 1. 2 is an updated version of legacy Visa reason code 71, which was phased out under the Visa Claims Resolution initiative. For more tips to Manage Chargeback Caused by Processing Errors and avoid reason code 71, contact Chargeback Expertz. 2 falls under the “Authorization” category. This reason code indicates that the merchant processed a transaction without first obtaining a correct and valid authorization approval. Fraud. If more information is needed, you’ll either receive an Inquiry or a Chargeback. Visa Chargeback Reason Code 71: Declined Authorization Description The card issuer received a transaction for which authorization was declined. What are chargeback reason codes? Mike Conway 2021-03-04T20:56:54+00:00. 1. Depending on the specific situation, Mastercard will match authorization response to one of the following merchant advice codes: Mastercard Response Code. Dec 6, 2021 — Betty's bank issued the chargeback for $9. What are the odds a merchant will “win” the chargeback dispute? The true odds depend on the strength of the compelling evidence and the chargeback reason code itself. Visa Chargeback Reason Code 10. Code 4807: Fraudulent Card-Present Transaction. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. The ECI value tells you what to do next in a 3DS transaction — proceed, reject the purchase, or try again. 0: Updated report version from 1. ; Help Center Find answers to common questions about Midigator’s technology,. The good news is that most of these invalid claims are disputable by the merchant. The aforementioned chargeback occurred on January 19, 20. Whether the CID — the four-digit security code on the front of the Card — matches the issuer’s records. By entering your email, you agree to receive marketing emails from Shopify. Each of these causes has a designated “reason code,” and banks assign the appropriate code to. 4846. These numeric codes vary via card brands, yet all hypothetically fill the same need: to provide explanation behind the chargeback dispute. . S. The portion of fraud taking place in mobile channels jumped in 2021, more than tripling from 8% of US retail fraud in 2020 to 27% in 2021. Different card networks have different reason code systems. See our Automated Clearing House (ACH) support article if you are looking for ACH Return Codes. A reason code or a chargeback reason code is a string of symbols (numbers and letters). 71: Authorization Request Declined / Declined Authorization: 72: No Authorization / Transaction Exceeds Floor Limit: 73: Expired Card: 74: Late Presentment: 75:Try Shopify free for 3 days, no credit card required. Everything You Need to Know (2023) Shopify POS has everything you need to sell in person, backed by everything you need to sell online. F01. This gives them more of an incentive to keep their customers happy, which means they usually side with cardholders during a dispute. ”. 3 No Authorization. In addition to Reason Codes changing as a result of the VCR program, each Reason Code is now associated with a new Reason Category. S. 3: Goods or services were not received: C08: RG: 4855: 13. “Visa has 28 different reason codes. This extra step can be frustrating for Card Members and lead to lost sales. This manual outlines the rules and guidelines to be followed by the members. Chargeback reason codes are codes used to categorize the reason for the dispute. Reason Code 03. Assemble Your Evidence. Chargeback Reason Codes Reason code are the first key to understanding the root causes . MasterCard: Reason Code 4859 Services not rendered. ”. 100- 140 standards- , and will be removed in future releases. 16, 2021. A transaction modifier (or modifier) represents specific circumstances associated with a card sale that change what compelling evidence is required to overturn the chargeback. Chargeback Reason Code. When a customer who's enrolled with 3-D Secure from their bank initiates a purchase, the tool will deploy during the. You’ll put that reason code, the transaction amount and authorization number, and state that the. The agency must provide this documentation to Vantiv (via mail, fax, online/scanning) within 30 calendar days after the report date on the Visa/MasterCard. So don’t spend another second worrying about chargebacks. Further information at page PSR-564, 11. ’Identity theft and account breaches in which the merchant is the victim, for example, fall under reason codes 01, 02, and 14. The cardholder claims either that the merchandise was never received, or the services purchased were not provided. Merchant must provide proof of authorization. 3 It is not described or defective (Merchandise and Services) DM y ND . 4. . Values are: Blank: Use the receipt G/L date. Chargeback reason code 11. This may include: Transaction receipts; Merchant credentials; Customer authorizationDisputes related to Chargeback Reason Code 93, “Merchant Fraud Performance Program,” are excluded from program monitoring. 0 is to make the chargeback process more efficient, transparent, and fair. EFM MONTHLY CRITERIA NUMBER OF E-COMMERCE TRANSACTIONS FRAUD CHARGEBACK AMOUNT FRAUD CHARGEBACK RATIO BASIS POINTS (BPS) 3DS UTILIZATION (EMV 3DS + DATA. Not only that, but a higher win rate may incentivize banks to conduct greater due diligence before filing a chargeback in the future. It is used as a form of proof that the person attempting to use the card has the physical card in their possession. Chargeback reason codes 71 and 4808 are caused when merchants ignore a declined authorization response from the issuer and attempt one of the following actions:. Shopify Payments Chargeback Reason Code #2: Transaction UnrecognizedChargeback Reason Codes List for American Express. Unlike other. [noun]/* kə • stə • mər • di • spyo͞ot/. M10 Vehicle Rental – Capital Damages. This does not include an Authorization Visa Chargeback Reason Codes. If you leave this processing. With each chargeback, the customer’s bank specifies a reason code. . Share this graphic on your website or blog. 4630 . Reason codes are very crucial to assist. For example, 10. Mastercard chargeback reason code 4871 is one of the numeric labels assigned by banks to customer disputes, indicating the given reason for the claim. • Section 4: Chargeback Reason Codes—Contains detailed information on the reason codes for the most common types of chargebacks that merchants receive. If the CID doesn’t match, merchants generally prompt the Card Member to re-enter it. ; Help Center Find answers to common questions about Midigator’s technology,. Depending on the chargeback, the required evidence might consist of transaction receipts, particular authorization response codes, proof of delivery, correspondence with the customer, or any number of other specific documents. 16 Chargeback Reason Code 71 – Declined Authorization. Visa’s 22 chargeback reason codes will be merged into client disputes – fraud, authorization, processing errors, and four guidelines. At Visa they used to receive reason code 98. 1. Take the time to note the following dispute reason codes for Visa. If you don’t reply in time or with . A credit card chargeback is when a bank returns money to you because a credit card charge was fraudulent or you bought something online that wasn’t delivered or was. For the sake of simplicity and standardization, card networks like Visa have created a breakdown of the acceptable causes for a customer to dispute a credit card charge by filing a chargeback. If one member believed the other violated a Visa rule when handling a chargeback, they filed a pre-compliance chargeback for compensation. Please note that the most common Chargeback reason code for Allocation disputes is 10. To avoid the reason code 71 you can simply deposit the sales receipt on time to the acquirer. When a chargeback request is filed a chargeback reason code is assigned to the claim. If the merchant continues to bill the customer, the customer may file a chargeback with American Express under Reason Code 71. The card network then notifies the merchant’s acquiring bank about the chargeback and passes along all the collected information. ” This reason indicates a merchant sent an authorization approval request for a transaction, received a “Decline” or “Pick Up Card” response, but submitted the. Reason codes vary by card brand. 4. 195 Acquirer Use of Message Reason Code 7627-No MAC Provided. However, they don’t address the reason why that chargeback was issued in the first place. Poor order fulfillment: Late order fulfillment or billing for an order before shipping the goods. For each reason code, a definition is given, along with the merchant actions—or failure to act—that may have caused the chargeback,You should only request re-presentment for a Reason Code 71 chargeback if the transaction at issue was indeed authorized and you received an authorization approval code. . This provided a number of insights into the typical. Description of Change Where to Look Updated Chip Liability Shift table elements Second Presentment Condition bullet #2, Supporting Documents and DE 72. Visa uses chargeback reason code 75 to designate chargebacks caused by non-recognition of a credit card transaction by the cardholder. First, after a cardholder contacts the bank to inquire about a transaction, the bank uses VROL to pull detailed transaction information. 1. A risk department can accurately analyze what the issue is with their merchant by seeing the individual reason code,” Cirone explained. Collect Compelling Evidence. Once you hear from. Code. Here’s how your store can prevent and deal with chargebacks. Fraudulent Transactions Dispute Category – each reason code has been categorized under four categories Dispute Condition – is the description of the Reason Codes. chargeback_settlement: The gross shows negative if the chargeback was resolved in the buyer's favor, and the funds return to the buyer. 08. 1. If you're contesting a chargeback, you'll need solid evidence. Card networks send these codes to merchants to indicate why a chargeback has been filed. 65% with at least 75 total disputes. Chargeback time limits vary widely depending on the issuing bank, and the chargeback code or reason. 3. Chargebacks. The chargeback reason code is important in determining the evidence you need to provide to successfully win the chargeback dispute. These are the phases: Level 1/Phase 1: Retrieval request or first presentment. A chargeback happens when a customer requests for a transaction to be reversed. 1001 - Cardholder does not recognize the transaction. At their core, false declines are legitimate transactions that get blocked on the suspicion of fraud without any fraud actually occurring. 1 Merchandise / Services not received . If the cardholder’s bank accepts the dispute, they will reverse the transaction, taking the funds back from the merchant and. Here’s how. If one member believed the other violated a Visa rule when handling a chargeback, they filed a pre-compliance chargeback for compensation. Merchants may face chargeback fees, and excessive chargebacks may result in fines or termination of merchant services. Automate Tasks & Streamline Processes Let Midigator remove complexities and improve the efficiency of your chargeback management strategy. 5 Proven Tactics to Win. Reason codes are just what they sound like, an identification code used to categorize why a transaction is being refuted by the card holder. This code applies when authorization for a transaction was requested. M49 Vehicle Rental – Theft or Loss of Use. 1=1010,. Chargeback representment succeeds when you can present your rebuttal concisely and substantiate. ECM monitors first presentment chargebacks regardless of reason code or transaction type. Mastercard: n/a This chargeback is caused by Authorization. Next, the issuer passes along all information about the dispute, including the chargeback reason code, to the card network. PRICE Code Send Dispute . RR - Retrieval Request MID - Merchant Identification number PA - Pre-arbitrations NOTE: PayPal often cites reason codes from cardChargeback reason codes are one piece of evidence you can use to make your case. Understanding these codes is essential because they'll guide your response strategy. 72 - No Authorization. For example, Visa reason code 83 is one of the reason codes with several modifiers with which it’s associated. chargeback: The buyer filed a chargeback with the credit card issuer. 11, 16. 3? Chargeback reason code 13. Say Goodbye to. If you choose to fight the chargeback, Amazon Pay will charge you a $20 Disputed Chargeback Fee. Each of the major card brands, including Visa, Mastercard, and others, have their own system of reason codes. 4 Section . Card Recovery Bulletins and Exception Files are documents created by Visa that list credit. 2. It is subject to change and may not include every currently known dispute reason code. 4808: This code can refer to: Account Number Not on File. Visa chargeback codes are broken up into four categories: Fraudulent activity; Authorization issues; Processing errors; Customer disputes; Fraudulent activity Goods / Services Damaged or Defective. Description of Change Where to Look Incorporated the changes announced in “AN 1677—Revised Standards—Questionable Merchant Activity Chargebacks” that includedEach card network has their own set of chargeback policies and reason codes, and they frequently change them. The chargeback process can last from one month to six months. Chargeback prevention alerts provide an opportunity for businesses to engage with customers in a proactive and customer-centric manner. Use pre-sale fraud detection service providers that can help verify the cardholder’s identity, detect potential criminal activity, and reduce the risk of accepting unauthorized transaction. In most cases, you will have 20-45 days in which to respond to a chargeback. The most popular type of disputes of the chargeback category. 2 chargebacks are frequently caused by customers forgetting to cancel a subscription before the next billing and then going to their bank to try to get their money back. What is Visa chargeback reason code 11. In the case of friendly fraud, that reason could be completely invalid and. Chargebacks—Maestro POS Transactions—added information to the section, Proper Use of Intra-European Message Reason Code 4808, about theStep #2 | Report the Scam to PayPal. 195 Acquirer Use of Message Reason Code 7627-No MAC Provided. There are over 80 unique return codes, each representing a different return type. There are five main categories of Visa chargeback reason codes: Fraudulent Transactions, Authorization Issues, Processing Errors, Consumer Disputes, and Other Chargeback Categories. 83 (1) 10. Responding to Mastercard Reason Code 4853 Chargebacks. The details below are intended to help businesses feel more confident in understanding common chargeback codes and to surface possible actions you can take to respond to a chargeback dispute. RR - Retrieval Request MID - Merchant Identification number PA - Pre-arbitrations NOTE: PayPal often cites reason codes from card To help simplify things, we’ve compiled a list of chargeback codes used by the four major card networks: Visa, Mastercard, American Express, and Discover. 16, 2021. It may be complicated, though. Reason Code 04. 00 EUR as a Withdrawal fee. UA01 Fraud – Card Present Transaction. Date Option. An issuer can initiate a first chargeback when the circumstances of the transaction meet the requirement of a chargeback reason code described in the Chargeback Guide. Visa Chargeback Reason Codes The Visa chargeback reason codes system underwent a major overhaul in April 2018 as part of their new Visa Claims Resolution (VCR) initiative. Chargeback Reason Codes by Industry. The shorthand description is “Declined Authorization. Specify the invoice date and net due date to assign to chargebacks. Use this guide as a quick resource for Visa chargeback reasons at a. Chargeback Reason Codes Retrieval Reason Codes 78 Int'l only Service Violation Code Discover 4541 AP 4586 AW 4755 RG 4553 RM 8002 RN2 Altered Amount Non-Receipt of Goods or Services0Cardholder Disputes Quality of Goods or Services MasterCard;45 Days from the central processing date of the transaction120 Days from the central processing date of. 11, 16. 71: Authorization Request Declined / Declined Authorization: 72: No Authorization / Transaction Exceeds Floor Limit: 73: Expired Card: 74: Late Presentment: 75: Cardholder Does Not Recognize the Transaction: 76: Incorrect Transaction Code: 77: Non Matching Account Number: 78: Ineligible Transaction (International only) 79: Requested Transaction. Chargeback reason code 75 is issued when a card issuer receives a complaint from a cardholder stating that the name of the merchant that. Chargeback stands If you don’t reply in time or with the right documentation, the Chargeback will stand. In other words: if you want to prevent forking over more revenue in the end due to chargeback fees, a simple, easy refund policy is the right way to go. Current Reason Code New VCR Reason Code 70(1) 11. 2 Recurring transaction cancelled . For each claim, you must craft your representment to suit the reason code under which the bank filed the chargeback. Example: 25. Every time a merchant processes a transaction, they are supposed to send an. 2 may be able to represent the transaction and reverse the chargeback with the right compelling evidence. Under certain circumstances, Mastercard may allow consumers to reverse a payment card transaction by filing a chargeback. CSCs were developed by Equifax in the late 1990s as a way to increase security in the newly emerging world of e-commerce. The reason_code will be one of the following values: chargeback_reimbursement: The gross shows positive if the chargeback was resolved in the seller's favor, and the seller gets a refund. Multiple Authorization Requests. New Code per Visa update. For example, some reason codes offer cardholders over a year to file. “American Express Chargeback Reason Codes | Sift”. The following chargeback reason codes are related to EMV: Visa: 10. Each major credit card company has its own. ©Chargeback codes Last updated: August 16, 2023 Below you'll find a list of chargeback codes along with an explanation of what each one means, covering both. reason code information. 3 - No Authorization. Reference these when rebutting cardholder disputes at your small business. The right to reason codes: When a card issuer files a chargeback, they must attach a reason code that identifies the grounds for the dispute. reason code information. UA06 Fraud – Chip and PIN Transaction. After the issuing bank’s unsuccessful attempt to identify the transaction for the cardholder, the chargeback process begins. chargeback_settlement: The gross shows negative if the chargeback was resolved in the buyer's favor, and the funds return to the buyer. Every chargeback comes with a reason code. 16. Responding to chargebacks. Explanation. Maestro. In such circumstances, networks like Mastercard may allow consumers to reverse such a transaction by filing a chargeback. Eligible Chargeback Reason Codes . The charge you submitted did not receive a valid authorization approval code for the amount of the charge. The aim of CE 3. Upfront Chargeback If we determine we have sufficient information to pursue a Chargeback, we may debit your account up front. [MasterCard Reason Codes 4853, 4855, 4859; Visa. 7: Defective goods and services: C32: RM: 13. Description of Change Where to Look • Require cardholder letter, email or Expedited Dispute Form in first chargebacks for Cardholder Disputes reason codes involving2. This chargeback is the consequence of a merchant’s attempt to circumvent or override a declined authorization response, which can be done through. Terms and conditions. A false decline on a credit card or debit transaction occurs when a legitimate card purchase is rejected by mistake. American Express is incentivized to keep their customers happy. Authorization related Chargeback: 4834:. 4 Incorrect Account Number. The incorrect amount being charged. Once you know why a chargeback happened, you can start building a case to address the claims that were made. Chargeback Code Authorization Errors; A01: Charge Amount Exceeds Authorization Amount: A02: No Valid Authorization: A08: Authorization Approval Expired: Chargeback Code: Type: Fraud: F10* Missing Imprint: F14* Missing Signature: F22: Expired or Not Yet Valid Card:Description of Change Where to Look • Require cardholder letter, email or Expedited Dispute Form in first chargebacks for Cardholder Disputes reason codes involving-1,014. Explaining Mastercard Reason Code 4859 - No Show/Addendum/ATM Dispute. A new 4 byte reason code will be used moving forward. The difference is that, while a Code 83 designates a chargeback where an authorization request was not submitted, a Code 71 results from processing a transaction for which authorization was. Chargeback reason code description – An explanation which provides the reason of raising a chargeback by the cardholder. Having a Lax Attitude Toward Industry Rules & Regulations. The shorthand description is “Declined Authorization. 4853 – Cardholder Dispute – Goods or Services Not as Described or Defective. 3 may be able to represent the transaction and reverse the chargeback with the right compelling evidence. The implication is that the merchant is at fault. Mastercard Chargeback Reason Code 71: Disputed Amount. Which is meant to know the reason for the dispute. This reason code is assigned to consumers wishing to file a chargeback for defective product. Reason codes. According to Nilson, 56% of global card transactions were done on Visa in 2015. These codes explain the reason why the chargeback was filed, and the reason the chargeback was approved. A reason code is an alphanumeric code that explains the reason behind the dispute. Code 81. Unauthorized returns (R05, R07, R10, R29, R51): 0. 755.